The Exchange

We are recruiting experienced Casual Front of House & Event Supervisors to oversee the safe and smooth running of public performances and events. The successful candidates will take responsibility for the operational delivery of individual events, ensuring a welcoming, safe and professional experience for audiences, guests, artists and staff.

Key Responsibilities

• Take overall responsibility for the front of house operation during performances and events, ensuring everything runs safely, smoothly and efficiently.
• Ensure audiences, guests and artists receive a high standard of customer service throughout their visit.
• Oversee and support the Front of House & Events Assistants, as well as volunteer ushers, ensuring all duties are carried out effectively.
• Assist with the general upkeep and presentation of the building, maintaining awareness of relevant health and safety requirements and procedures.
• Monitor the venue during events, responding appropriately to any operational issues, customer queries or emergencies.
• Report incidents, concerns and operational matters to the management team as required.
• Take responsibility for opening the building at the start of the day or event and securing the premises at the end of the day.
• Work collaboratively with the wider venue team to ensure the successful delivery of performances and events.

This is a casual role with flexible working hours, scheduled according to the venue’s programme of events and booking requirements. Availability to work evenings and weekends is essential.

Download the full job description here Front of House & Events Supervisor